Thank you for shopping with LINWEI.

If you are not completely satisfied with your purchase, we are here to help.

Returns and Exchanges

You have 14 calendar days to return an item, starting from the date you receive it.

To be eligible for a return, you must contact us within 7 days of receiving the item.

Your item must be unused, in the same condition as you received it, and in its original packaging.

Please contact us by email ([email protected]), phone (+8619880904527) or Whatsapp.


Once we receive your item, we will inspect it and notify you that we have received your return. After inspecting the item, we will notify you of the refund immediately.

If your return is approved, we will initiate a refund to your credit card (or original payment method).

You will receive your refund within a certain number of days, depending on your card issuer's policy.


We will not pay return shipping costs for your item. The original shipping cost is not refundable.

Contact Us

If you have any questions about how to return an item, please contact us by email ([email protected]), phone (+8619880904527) or Whatsapp.